1) The BoardView v1.5 does not support "CTRL+O" or "File>Open" options . To open a "Board view" file please use a "Drag & Drop" function or use its earlier version (v1.3) 2) Problem: Component 'comdlg32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid Solution: Put the comdlg32.ocx file into C:\\Windows\System32 directory and then register it Press Win+R . Type the following: regsvr32 C:\\Windows\System32\comdlg32.ocx and press Enter . Now the viewer should work . 3) Problem: Component 'mscomctl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid Solution: Put the mscomctl.ocx file into C:\\Windows\System32 directory and then register it Press Win+R . Type the following: regsvr32 C:\\Windows\System32\mscomctl.ocx and press Enter . Now the viewer should work . 4) Problem: Component 'comdlg32.dll' or one of its dependencies not correctly registered: a file is missing or invalid Solution: Put the mscomctl.ocx file into C:\\Windows\System32 directory and then register it Press Win+R . Type the following: regsvr32 C:\\Windows\System32\comdlg32.dll and press Enter . Now the viewer should work . 5) Problem: a BV file could not be loaded. Solution A support of Asian Languages need to be installed ! You can find this option here: Start>Control panel>Languages and Regional settings>Languages If nothing listed above can't help you to solve the problem - please use an alternative BV viewer (ALT_viewer)